Eligibility Assistant
Summary: Assists the Eligibility Specialists in completing the eligibility determination and provide secretarial support as needed for SSA Department.
Essential Duties and Responsibilities: includes the following. Other duties may be assigned.
- Initiates new records (electronic and soft file) upon referral for County Board Services and enrollment into Adult Services.
- Compiles eligibility and enrollment packets.
- Maintains and updates information in the database when received.
- Gathers background information for applicants by sending out releases and follows up on obtaining needed information for eligibility determinations.
- Updates referral / resource information. This may necessitate phone calls and writing for more information or brochures.
- Monitors and initiates the redetermination of eligibility for Board Services before the age of 3, 6 and 16.
- Processes the files when eligibility is determined including but not limited to notifying the family via mail.
- Coordinates and closes out of single service or out of all services.
- Processes information at the time of enrollment to Adult Services.
- Completes the IDS (Information Data System) as individuals open and close in different services and updates any demographic changes.
- Notifies and requests documentation for Adult Services Enrollment. Distributes enrollment documentation and maintains the waiting list.
- Receives and processes Referral for Service and Status Change forms for the SSA Department.
- Answers SSA Department phones as requested.
- Serves as a back-up for entering MUI information into state database.
- When the Eligibility Specialist is not present, accepts and addresses inquiries for information and services including meeting with the family.
- Maintain SSA waiting lists.
- Assist the Eligibility Specialist in the voter registration record retention.
- Establishes and maintain positive rapport with other agencies and co-workers.
- Prepares and provides reports and other necessary information as requested to agency staff.
- Assist with distribution and mailing of ISPs and other general correspondence as requested.
- Performs other related duties as assigned.
Qualifications: High School Diploma required. Experience working with individuals with developmental disabilities preferred.
Applicant must meet the requirements below…
- To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software. Must meet agency computer competency level requirements.
- Must meet agency driving requirements. May be required to drive agency vehicles. Must hold valid State of Ohio driver’s license.
- Must successfully complete a BCII background check.
- Must meet all other agency employment requirements. Must meet all requirements as outlined on the corresponding job description.
Salary: At least $29,678 annually; negotiable based on experience
Hours: 40 hours per week
Available: No later than February 1, 2025
Date Posted: August 8, 2024
Posting Removal Date: August 22, 2024
How to Apply: Please submit employment application and resume to jobapps@mcbdd.org.
Questions? Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288
The Medina County Board of Developmental Disabilities is an Equal Opportunity Employer.